Working from home means something different to everyone. For some, it's the flexibility to set your own schedule or the means to a second income and for others it's a personal choice due to family or life situations. Every day Alorica at Home agents transform their home office into a support center for one of our many well-known clients.
The option to work from home is an exciting one, but it can also feel scary initially to enter unfamiliar territory. Explore this section to discover what really differentiates the Alorica opportunity from other work at home possibilities.
The Alorica at Home training environment provides our agents the opportunity to train at home through Instructor Led Training (ILT) where agents have a set training schedule in a real-time virtual classroom setting that offers more socialization with their peers and the opportunity to develop relationships with those they work with! In addition - and depending on the project, we also offer a self-paced, computer-aided training opportunity to our agents!
Our agents support multiple client needs. However, depending on the project you may be:
1. Obtaining, entering and verifying customer information
2. Answering customer questions and resolving issues
3. Explaining sales features or offering additional products or services